Jio I Supply Chain I Mumbai | Lead Spare Fulfilment & Reverse Flow | Graduate (Engineering) / MBA | 5 - 8 Years
By - Preeti
27-Sep-2024
Job Responsibilities :
To manage effectively the L3 & Refurb spares operation for the region Ensure that repair vendor spares fullfilment is done in accordance to call load Analyse and predict spares requirement using forecast tools Coordinate refurbishment activity at Refurb Partner To manage effectively the warranty claims & Partner claim operations Pan India To ensure there is no spares shortage due to poor stock planning & ensure there is no stock out situation for any spares at any refurb partner To create system of parts , labour claim which would be automated to merge seamlessly with ERP systems for end to end claim integration. Defective material return process adherence Coordinate with logistics support or courier, monitor there performance levels and escalate in time for improvement actions. Adhere to packaging, pricing and related systems. Ensure units availability at refurb partner as per load projection