In this role, you shall be responsible for identifying causes of outstanding entries after thorough research of flow of transactions considering procedures and flows documented in Desktop Procedures.
Responsibilities
• Prepare reconciliations of assigned accounts as per business standards
• Ensure that transactions are processed as per the Desktop Procedures
• Ensure that the assigned targets per the SLA metrics are met.
• Ensure that the quality of the transactions complies with predefined parameters laid down by the SLA metrics.
• Ensure adherence to Company Policies and Procedures.
• Propose solutions to clear outstanding entries
• Interact with dedicated client resources through e-mails and teleconferences on process-related matters
• Provide relevant process reports on a timely basis
• Ensure adherence to established attendance schedules i.e. per predefined rosters
Qualifications we seek in you!
Minimum qualifications
• Graduate with Computer literacy (MS Office).
• Reconciliation & Research process training
• Basic accounting knowledge
• Specific systems training for various applications like Plan Data, AMS, eCarma/Carma Online, MS Excel, MS Access, etc
• Typing speed of 20 wpm with 90% accuracy
• Basic IT knowledge and PC skills
• Proficiency in MS Access, expertise in MS Excel
• Data gathering/Problem solving
• Good written and verbal communication skills
• Analytical and detail-oriented
• Ability to comply with stringent documentation standards
Preferred qualifications
• Self-Discipline and patience are some desirable skills
• Teamwork
• Business awareness
• Work numbers; acumen for numbers
