Phonepe I Customer Support I Banglore | Linguist - Kannada | NA | 2+ Years
By - Preeti
03-Sep-2024

Ideal candidate:

We are on the lookout for a dynamic, passionate, and self-driven Kannada language specialist who can help PhonePe create a positive experience by providing customer-centric localized content that includes, but is not limited to, brand & corporate communication, in-app content, support content, and so on. If you are able to multitask, work in a highly dynamic work environment,  and are eager to help us deliver a transparent and trusted regional experience to our end users, then send us your updated resume.

 

Responsibilities:

As a Kannada language specialist, 

  • Must read, write, and speak Kannada & English at a fluent or native level, and must be familiar with the culture, media, and language of the target audience 
  • Understand and localize English text into simple, customer-centric Kannada content that is easily understood by the target audience
  • Proofread localized Kannada content, in case of agency support, for grammar, spelling, and punctuation accuracy, and most importantly, customer-centricity
  • Complete all assigned tasks within stipulated/agreed upon timelines with a keen focus on delivering high-quality content 
  • Communicate openly and transparently with all stakeholders regarding task updates, progress, and challenges, if any
  • Ability to analyze data, create reports, and gather insights will be an added advantage 

 

Required Skills: 

  • Well-versed in Microsoft Excel, PowerPoint, Word, and popular Content Management Systems
  • Good communication and interpersonal skills; ability to build strong professional relationships with multiple stakeholders/teams and influence without authority

Candidates with multilingual capabilities will be an advantage.

 

Key Qualifications:

  • 2+ years experience in content writing/localization and a fair understanding of the digital payments space.

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

  • Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
  • Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
  • Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
  • Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
  • Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
  • Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy


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