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<ul style="outline: none; padding: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; color: rgb(33, 37, 41); font-family: JioType; font-size: 16px;"><li style="outline: none; font-family: hel, Arial, Helvetica, sans-serif; margin: 1.5em 0px; list-style-type: none; overflow: hidden;"><span id="MainContent_lblSummRolelbl" class="blacktitle" style="outline: none; font-size: 1.1em; color: rgb(51, 51, 51); font-weight: bold; margin: 0.2em 0px;">Job Responsibilities :</span><p class="smallblacktxt" style="outline: none; line-height: 20px; font-family: hel; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 0.9em; color: rgb(51, 51, 51);"><span id="MainContent_lblSummRole" style="outline: none;">1. Install CPE devices<br style="outline: none;">2. Daily partner management<br style="outline: none;">3. Address partner queries<br style="outline: none;">4. Drive quality installations<br style="outline: none;">5. Interact with customers<br style="outline: none;">6. Troubleshoot device defects<br style="outline: none;">7. Handle device queries<br style="outline: none;">8. Record job in CRM portal<br style="outline: none;">9. Upgrade device software<br style="outline: none;">10. Assemble / dismantle smartphones<br style="outline: none;">11. Repair handsets<br style="outline: none;">12. Verify devices for exchange<br style="outline: none;">13. Inspect FTTx devices<br style="outline: none;">14. Travel to touch points<br style="outline: none;">15. Train / support service points<br style="outline: none;">16. Fulfill adhoc responsibilities as per business requirements</span></p></li><li style="outline: none; font-family: hel, Arial, Helvetica, sans-serif; margin: 1.5em 0px; list-style-type: none; overflow: hidden;"><span id="MainContent_lblEduReqlbl" class="blacktitle" style="outline: none; font-size: 1.1em; color: rgb(51, 51, 51); font-weight: bold; margin: 0.2em 0px;">Education Requirement :</span><p class="smallblacktxt" style="outline: none; line-height: 20px; font-family: hel; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 0.9em; color: rgb(51, 51, 51);"><span id="MainContent_lblEduReq" style="outline: none;">10+2 / ITI / Diploma, Certification in Device Care (Preferred)</span></p></li><li style="outline: none; font-family: hel, Arial, Helvetica, sans-serif; margin: 1.5em 0px; list-style-type: none; overflow: hidden;"><span id="MainContent_lblExpReqlbl" class="blacktitle" style="outline: none; font-size: 1.1em; color: rgb(51, 51, 51); font-weight: bold; margin: 0.2em 0px;">Experience Requirement :</span><p class="smallblacktxt" style="outline: none; line-height: 20px; font-family: hel; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 0.9em; color: rgb(51, 51, 51);"><span id="MainContent_lblExpReq" style="outline: none;">0 - 4 years</span></p></li><li style="outline: none; font-family: hel, Arial, Helvetica, sans-serif; margin: 1.5em 0px; list-style-type: none; overflow: hidden;"><span id="MainContent_lblSkilllbl" class="blacktitle" style="outline: none; font-size: 1.1em; color: rgb(51, 51, 51); font-weight: bold; margin: 0.2em 0px;">Skills & Competencies :</span><p class="smallblacktxt" style="outline: none; line-height: 20px; font-family: hel; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 0.9em; color: rgb(51, 51, 51);"><span id="MainContent_lblSkill" style="outline: none;">A. Soft skills:<br style="outline: none;">1. Customer focus<br style="outline: none;">2. Communication skills<br style="outline: none;">3. Problem Solving skills<br style="outline: none;">B. Functional skills:<br style="outline: none;">1. Handset repair skills<br style="outline: none;">2. Knowledge of spares operations<br style="outline: none;">3. Knowledge of CRM Systems</span></p></li></ul>

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