Upload Image: Upload
1. Ensure timely fault management for Wireless VPN and ODCP Services forEnterprise.2. BAsic knowledge of ILL and L3VPN services3. Handle critical service related problems by coordinating at L2 level/Core IP FM4. Troublshooting skill for ILL and L3 VPN services to ensure timelyactions and solutions6. BAsic knowledge of IP routing and IP MPLS network functions.7. Segmentize the problem, assign and coordinate with relevant teams forTimly actions8. Automate best practices, innovative methods and procedures9. Ensure customer problems are resolved as per the TAT and SLAprovided by the business.10. Carry out MIS reporting and analysis for trouble shooting anddevelopment of ENOC operations
B.E. (Electronics and Tele Communication) / Diploma and relevantCertifications
2 - 8 Years
1. Knowledge of basic Enterprise Services like L3VPN and ILL Services.2. Problem solving skills3. Understanding of Enterprise SLA and KPIs4. Team work and sincerity skills5. Ownership mindset
APPLY FOR JOB