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1. Proactively detect application platform outages/degradations2. Determine the conditions/pointers causing outage/impact3. Engage with other peer organisations for resolution of the problem4. Escalate & engage with SMEs as may be necessary for resolution5. Follow the standard notification & escalation mechanisms for allplatform outages/events6. Software upgrade of components following MoP shared by vendor inclose coordination with vendor
B.E/B.Tech
3 - 10 years
Database, server, storage, applications, alarm management, user accessmanagementAs per the JD
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