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1) Handhold Account at Post Delivery Phase2)Service review with Accounts3)Drive Self care with Accounts4)MACD fulfilment and doc. compliance5)Influencers and VIP service6)Complaint, escalation and dispute resolution with A/c7)Revenue collection from the account
Graduate /Post-graduate/ MBA (tier II)
10 - 14 years
1)Problem solving and analytical ability2)know how of customer expectations, customer application ecosystem &management3)Excellent verbal communication and listening skills4)Ownership mind and solution approach5)Senior staff interaction/ Influencing ability
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